PRIVACY POLICY
EFFECTIVE DATE: NOVEMBER 1, 2022
INTRODUCTION
LV Toscana, S.R.L. (Hereinafter “The Company”, “We” Or “Us”) Respect Your Privacy. We Have Created The Following Privacy Policy To Let You Know What Personal Information We Collect Or Process When You Visit Our Website, Purchase Our Products, Use Our Services, And Visit Our Properties, Why We Collect It And How It Is Used And Disclosed. This Privacy Policy Applies To Personal Information We Collect Or Process Online As Well As In Person. As Used In This Policy, “Personal Information” And “Information” Means Information That Identifies, Relates To, Describes, Is Capable Of Being Associated With, Or Could Reasonably Be Hyperlinked, Directly Or Indirectly, With A Natural Person, Where The Information Is Not Excluded From Coverage Under The California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA) Or The EU’s General Data Protection Regulation (GDPR). Information Excluded From CCPA, CPRA And GDPR Coverage May Be Subject To Separate Privacy Policies We Maintain In Compliance Other Applicable Laws.
This Policy May Change From Time To Time To Reflect Our Internal Needs, Customer Feedback, Or Changes In Law Or Regulation. We Will Post Any Changes On Our Website.
PLEASE NOTE THE ARBIRATION PROVISION SET FORTH BELOW REQUIRES, EXCEPT WHERE AND TO THE EXTENT PROHIBITED BY LAW, YOU TO ARBITRATE ANY CLAIMS YOU MAY HAVE AGAINST THE COMPANY ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY.
PLEASE SEE THE DISPUTE RESOLUTION AND ARBITRATION PROCEDURE BELOW.
What Information Do We Collect Or Process And What Do We Use It For?
This table provides a summary of the personal information we collect or process and how we use or process it, which is further explained in our Privacy Policy below. While the actual information we collect or process and our use of such personal information varies depending upon the nature of our relationship and interactions, the table below provides a general overview of the categories of personal information we collect or process, sources of collection, and the purposes for which we use such information including disclosure to third parties as indicated.
A
B
C
1
CATEGORY OF PERSONAL DATA
PURPOSE(S) FOR COLLECTION OR PROCESSING
DISCLOSURE TO THIRD PARTIES
2
Identifiers, such as: Name, postal address, email address, IP address, identification numbers (e.g., social security number, driver’s license number, state identification number, military identification number or passport number)
To Respond To Consumers’ Requests And Inquiries
Communicate With Consumers Regarding Our Products Or Services
Enter Into And Process Transactions With Consumers
Send Marketing Communications
Complete Government Forms
Confirm Consumers’ Identity And That They Are At Least 18 Years Old
Confirm Consumers Are Licensed To Drive Our Vehicles
Disclosure For Business Purposes To Companies From Whom Consumers Request We Obtain For Them Goods Or Services, Internet Service Providers, Analytics Providers, Payment Processors, Insurance Companies, If Applicable To Transaction
Disclosure To Third-Parties Who Maintain Our Reservation Calendar In Order To Reserve Your Dates
Disclosure For Marketing Purposes To Advertising Companies
Disclosure To State Or Federal U.S. And/Or Italian Agencies, When Required By Law
3
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as:
Phone number; insurance information; bank account number, credit card number, debit card number, or other financial information, including information relating to consumers’ purchase of goods or services; and/or signature(s).
To Respond To Consumers’ Requests And Inquiries
Communicate With Consumers Regarding Our Products Or Services
Enter Into And Process Transactions With Consumers
Send Marketing Communications
Complete Government Forms
Confirm Insurance Coverage
Confirm Identity
Obtain Authorization To Collect Payments
Collect Payments
Confirm Acknowledgement Of Receipt Of Documents We Provide To Consumers
Disclosure For Business Purposes To Companies From Whom Consumers Request We Obtain For Them Goods Or Services, Internet Service Providers, Delivery Services, Insurance Carriers And Payment Processors
Disclosure To State Or Federal U.S. And/Or Italian Agencies, When Required By Law
4
Protected classification characteristics under California or federal law, such as:
A photocopy/scan of government issued identification reveals personal information. For example:
Driver’s License/State Identification Card/International Driver’s License - Includes Image, Date Of Birth, Physical Description And Gender
Permanent Resident Card - Includes Image, Date And Place Of Birth;
Social Security Card - Includes Social Security Number
Passport - Includes Image, Date And Place Of Birth And Nationality
Military ID - Includes Image And Rank
To Confirm Identity
Confirm Consumers Are Licensed To Drive Our Vehicles
Complete Government Forms
Disclosure To Companies From Whom Consumers Request We Obtain For Them Goods Or Services, Internet Service Providers, Delivery Services, Insurance Carriers And Payment Processors
Disclosure To State Or Federal U.S. And/Or Italian Agencies, When Required By Law
5
Internet or other similar network activity information, such as:
IP address, browsing history, and search history
A photocopy/scan of government issued identification reveals personal information. For example:
Driver’s License/State Identification Card/International Driver’s License - Includes Image, Date Of Birth, Physical Description And Gender
Permanent Resident Card - Includes Image, Date And Place Of Birth;
Social Security Card - Includes Social Security Number
Passport - Includes Image, Date And Place Of Birth And Nationality
Military ID - Includes Image And Rank
To Communicate With Consumers Regarding Our Products And Services
Improve User Experiences By Making Our Website Easier To Use And Navigate, And More Personalized Based On The Profile We Create About Consumers
Disclosure For Business Purposes To Companies From Whom Consumers Request We Obtain For Them Goods Or Services, Analytics Companies, And Internet Service Providers
6
Internet or other Geolocation information, such as:
IP address and cookie identifiers
To Respond To Consumers’ Requests And Inquiries
Enter Into And Process Consumers’ Transactions With You
Send Marketing Communications
Disclosure For Business Purposes To Companies From Whom Consumers Request We Obtain For Them Goods Or Services, Internet Service Providers
Disclosure To Service Providers For Business Purposes
7
Sensory data, such as:
Audio information from voicemail messages and/or recorded phone calls (with consumers’ consent)
To Communicate With You; Some Phone Calls Are Recorded (With Your Consent) For Training Our Staff And For Quality Assurance Purposes
n/a
8
Professional or employment-related information, such as:
Information regarding current occupation and membership status in various groups
To Confirm Eligibility For Discount Pricing
Complete Government Forms, As Required
Disclosure To State Or Federal Agencies, When Required By Law
Disclosure To State Or Federal U.S. And/Or Italian Agencies, When Required By Law
9
Inferences drawn from personal information to create a profile, such as:
Information regarding bespoke experience preferences and needs
To Market Our Products And Services To Consumers
Disclosure To Third-Parties Who Maintain Our Reservation Calendar In Order To Reserve Your Dates
SOURCES OF PERSONAL INFORMATION
We collect or process personal information from consumers and other individuals like you (both directly and indirectly, such as from your transactions and interactions with us), and from other sources, including the following:
- Vendors And Service Providers (Such As Advertising Or Marketing Companies)
- Contractual Counterparties (Such As Service Providers For Bespoke Experiences)
- Websites And Social Media (Where You May Have Expressed An Interest In Visiting Us Or Using Our Services, For Example)
- Our Affiliates (Such As Other Businesses Of Ours Where You Previously Shopped)
- Customer Referrals Or Personal References
- Other Parties We Contract With (Such As Service Contract Providers Who Provide Information About Existing Contracts You May Have)
- From Telematics Systems Or Smartphone Or Mobile Devices Set To Share Information With Us)
AFFILIATES
We share your information with our affiliated businesses to offer you products and services.
SALES OF INFORMATION
We share your information with our affiliated businesses to offer you products and services.
BUSINESS TRANSFERS
In the event that we sell or transfers a particular portion of our business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, consumer information may be transferred as part of the acquisition.
ONLINE DATA COLLECTION AND USE